delete your account
you can delete your sakoon account at any time. here is how, and what happens when you do.
in the app
- open sakoon and go to settings.
- tap delete account, at the bottom.
- type delete to confirm, then tap delete my account. your account is deleted right away, and the data on your phone is cleared at the same time.
no longer have the app?
you can still ask us to delete your account. either email [email protected] from the email address on your account, or use the form below. we'll confirm by email before deleting anything, and let you know when it's done.
what gets deleted
- your account and history: your email and sign in, completed loops, dhikr counts, check-ins (mood ratings and body map taps), settings, and any problem reports. deleting in the app removes these right away; requests by email or the form below are completed within 30 days. copies in backups are removed within 90 days.
- journal entries, reflections, intentions, and notes were never on our servers. they live only on your phone and are removed when you delete the app.
- purchase records are kept only as long as tax and accounting rules require.
subscriptions
deleting your account does not cancel a subscription. subscriptions are billed by Apple or Google, so please cancel in your App Store or Google Play subscription settings to stop future charges.
request deletion
use the email address on your sakoon account so we can find it.
your request is in.
we'll email you to confirm before deleting your account.